No surprises. Here is exactly what you pay for.
Hidden costs destroy trust in software companies. We would rather explain everything upfront.
Your bill has two parts
1. BrightVon subscription
The monthly or yearly fee for using the platform. See the plans on our pricing page.
2. WhatsApp message charges
Meta charges for business messages, based on the message category (marketing, utility, authentication, service). These are Meta's fees, not ours.
What is included and what costs extra
Included in every plan
- Official Meta WhatsApp Cloud API (v21.0) access
- Shared Live Chat Multi-Agent Team Inbox
- Unlimited Contact Uploads & Management (CSV import)
- Unlimited Free Inbound Service Conversations (24-hour window)
- Pre-Approved Message Templates & Dynamic Variable Hub
- ₹50 Free Starter Conversation Balance
- Standard Email, WhatsApp & Phone Support
Costs extra
- Official Meta Conversation Charges (Pass-through with 0% markup: ₹1.09 Marketing, ₹0.145 Utility, ₹0.145 Auth)
- Optional AI Chat Agent Add-on (₹3,500 / month)
- Optional Visual Chatbot Flow Builder (₹2,500 / month)
- Additional Support Agent Seats (₹750 / seat / month)
Our billing promises
- Strict 0% Markup on Meta Conversation Fees — pay exactly what Meta charges
- No hidden setup charges, no per-contact holding penalties
- Advance email notification before every subscription renewal
- Real-time transparent wallet balance & conversation usage analytics
- Proper GST tax invoices with 100% input tax credit (ITC) compliance