Straight answers before you sign up
The questions people ask us most about safety, data, billing and support.
Frequently asked questions
Is BrightVon an official WhatsApp provider?
Yes. BrightVon is an Official Meta WhatsApp Cloud API Partner running directly on v21.0 infrastructure.
Will my WhatsApp number get banned?
No, because BrightVon connects directly to Meta's official Cloud API. Unlike unofficial QR-code web scraping tools, official API numbers operate with Meta's sanctioned rate limits and quality tier protections.
Who owns my customer data?
You do. 100%. We never sell, share, or monetize your contact lists or conversation history. Your data is stored securely in India (AWS Mumbai) in compliance with the DPDP Act.
Can I leave and export my data?
Yes. You can export your full contact lists, audience tags, and chat history via CSV or REST API at any time with zero lock-in.
Do you add markups on WhatsApp messages?
No. BrightVon has a strict 0% markup policy. You pay exact Meta conversation pass-through fees (₹1.09 Marketing, ₹0.145 Utility, ₹0.145 OTP, and ₹0 for incoming service chats).
What if something goes wrong?
Direct human help is available via email at support@brightvon.com or phone/WhatsApp at +91 87977 93082.
Can I speak to someone before paying?
Yes. You can start completely free on our Free Forever plan with ₹50 starter credits, or call our sales team for an onboarding walkthrough.